Refund & Cancellation Policy
At Bhaang Bro’s, we’re committed to providing high-quality herbal drinks and ensuring our customers have a great experience with every order. Please read our Refund & Cancellation Policy carefully before placing an order.
1. No Returns Policy
Due to the nature of our consumable products, we do not accept returns once an order has been confirmed and dispatched. This is to ensure the safety, freshness, and integrity of our products.
2. Order Cancellation
- Orders cannot be cancelled once placed.
3. Refunds (If Applicable)
Refunds are only issued in the following scenarios:
- Damaged or defective product upon delivery (must be reported within 24 hours of receipt with photo evidence).
- Wrong item shipped due to an error on our end.
- Order not delivered due to internal error or non-availability of product.
Approved refunds will be processed to the original method of payment within 7–10 business days.
4. Non-Refundable Situations
We do not offer refunds if:
- You change your mind after delivery.
- You do not like the flavor or experience of the product.
- Incorrect shipping details were provided by the customer.
- Product was used or tampered with.
5. How to Request a Refund
To request a refund, please send the following to [bhaangbros123@gmail.com ]:
- Order number
- Clear photos of the item(s) received
- Brief explanation of the issue
Our support team will get back to you within 24–48 hours.
6. Contact Us
If you have any questions about our policy, reach out to us at:
📧 Email: [bhaangbros123@gmail.com ]
📍 Address: Near central bank of India, Sukhdeonagar Ratu road, Ranchi ,Jharkhand , 834001.
Important: Our offerings do not include Bhaang, as our website is named BhaangBros.